Privacy Policy

1. Introduction

CarFy Alanya ("we", "us", "our") operates the website carfyalanya.com. This Privacy Policy describes how we handle personal information collected when you use our car rental comparison service. By using this website you agree to the terms described below.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information you provide (name, email address) when enquiring by email or using the booking widget.
• Booking details including rental dates, pickup location, and vehicle category.
• Technical data such as IP address, browser type, operating system, and pages visited — collected automatically via analytics tools.
• Cookies and similar tracking technologies as described in Section 6 below.

3. How We Use Your Data

We use collected data for the following purposes:

• Processing your car rental booking and communicating booking confirmations.
• Responding to customer service enquiries sent to book@carfyalanya.com.
• Improving our website functionality and user experience.
• Analysing website traffic via Yandex Metrika analytics (anonymised where possible).
• Complying with legal obligations applicable in our operating jurisdiction.

4. Data Sharing

We do not sell your personal data. We may share data with:

• Rental partner companies — to fulfil your car rental booking in Alanya.
• Analytics providers — Yandex Metrika is used to analyse website usage. Data shared is anonymised and used solely for analytics improvement.
• Booking widget provider — LocalRent (localrent.com) processes booking data under their own privacy policy when you use the booking widget.
• Legal authorities — if required to comply with applicable law or court orders.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Booking data is typically retained for up to 2 years to handle any post-rental disputes or warranty claims. After this period, data is deleted or anonymised.

6. Cookies

Our website uses cookies to improve user experience and collect analytics data. Cookies used include:

• Analytics cookies — Yandex Metrika uses cookies to measure website traffic and user behaviour. These cookies do not identify individuals.
• Functional cookies — used to remember your preferences and improve site performance.
• Third-party widget cookies — the LocalRent booking widget may set its own cookies as described in their privacy policy.

You may disable cookies through your browser settings. However, doing so may affect certain website functionality.

7. Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your personal data ("right to be forgotten").
• The right to object to or restrict processing of your data.
• The right to data portability.

To exercise any of these rights, please contact us at book@carfyalanya.com. We will respond within 30 days.

8. External Links

Our website contains links to external websites operated by third parties, including partner rental companies and affiliate sites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing personal information.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with the effective date. We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact

For any questions or concerns about this Privacy Policy or data processing practices, please contact us:

CarFy Alanya
Email: book@carfyalanya.com
Website: carfyalanya.com